Terms and Conditions

Welcome to BrandVoice Pack (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and products available at [www.brandvoicepack.com] (the “Website”).

Please read these Terms carefully before accessing or using our Website.

1. Acceptance of Terms

By accessing or using our Website, placing an order, or interacting with any of our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Website.

2. Services

BrandVoice Pack offers custom packaging solutions including (but not limited to) paper bags, containers, boxes, stickers, tapes, and related branding services for individuals and businesses.

We reserve the right to modify or discontinue any part of the service at any time without notice.

3. User Eligibility

You must be at least 18 years of age or have the legal capacity to enter into a binding contract in your jurisdiction to use this Website.

4. Orders and Payments

  • All custom orders must be prepaid unless otherwise agreed upon in writing.
  • Prices are subject to change based on materials, design, and quantity.
  • You are responsible for providing accurate order details (dimensions, text, logos, quantity).
  • Once an order is confirmed, changes may not be possible or may incur additional charges.

5. Delivery & Turnaround

  • Dispatch and delivery timelines will be shared at the time of order confirmation.
  • We are not responsible for delays caused by courier services, holidays, or events beyond our control.
  • Any delivery claims must be made within 3 days of receipt.

6. Intellectual Property

All content on the Website, including but not limited to designs, text, graphics, logos, and software, is the intellectual property of BrandVoice Pack or its licensors. You may not copy, reuse, or distribute any content without prior written consent.

You retain ownership of any branding materials (logos, artwork) you provide, and grant us a license to use them solely for order fulfillment.

7. Returns and Cancellations

  • Due to the custom nature of our products, we do not accept returns unless the item is defective or damaged.
  • Cancellations must be requested within 24 hours of placing an order. After this, production may begin and charges may apply.

8. Limitation of Liability

We are not liable for:

  • Typographical errors made in customer-submitted artwork
  • Color variances due to screen-to-print differences
  • Delays caused by third-party logistics providers

Our total liability is limited to the amount paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless BrandVoice Pack and its employees, agents, and affiliates from any claim, loss, or demand due to your breach of these Terms or violation of any law.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Delhi].

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

12. Contact Us

For questions regarding these Terms, please contact us at:

BrandVoice Pack
Email: [support@brandvoicepack.com]